Privacy Policy

1. Data we collect

• Information provided at sign-up, in contact forms, briefings and concierge requests.
• Operational data needed for authentication, security and account management.
• Browsing and interaction data to improve the experience and measure interest.

2. Purposes and legal bases

• Provide access to the platform, the catalog and signed-in areas.
• Answer requests, qualify opportunities and route them to the concierge or responsible team.
• Produce internal reports, metrics and product improvements.
• Comply with legal, regulatory and security obligations.

3. Sharing

Data is shared only when needed to provide the service, commercial support, operations, legal compliance or integration with technical providers.

4. Cookies

We use cookies required for the site to work. Analytics and marketing cookies (via Google Tag Manager) are only enabled with your choice in the cookie notice, which you can change at any time under "Cookie preferences" in the footer.

5. Storage, security and retention

We apply technical and organisational measures suited to the nature of the information. Access is restricted by profile and operational need.

6. Your rights

You may request access, correction, deletion, restriction, portability and objection, as provided by applicable law.

On the "Privacy and data" page of your account you can download a copy of your data, change your communication preferences and request account deletion.

7. Contact

For privacy questions, contact concierge@primematchimo.com.br.